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Call Center Thai-English 20,000 -22,000 บาท

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Job Description

• Handle Inbound Calls: Answer incoming calls promptly and professionally, addressing customer inquiries, concerns, and requests courteously and efficiently.
• Provide Customer Support: Assist customers with product or service-related questions, troubleshoot problems, and provide appropriate solutions or escalate issues as needed.
• Maintain Customer Records: Accurately record and update customer information, interactions, and transactions in the database or CRM system.
• Adhere to Policies and Procedures: Follow company guidelines, policies, and procedures in all interactions with customers to ensure consistency and compliance.
• Service Time: 8.00 a.m. – 24.00 a.m. Shift schedule
• Working hour: 8 Hrs per day 
• Working Day: 5 Days per week (Base on assignment) 

Qualifications :

• High school diploma or equivalent; additional education or certifications are a plus.
• Previous experience in a customer service or call center role is preferred but not required.
• Excellent communication in English and Thai skills, both verbal and written atleast 25 WPM.
• Ability to remain calm and composed under pressure.
• Strong customer service orientation with a friendly and empathetic demeanor.

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สมัครและสัมภาษณ์ทันที เอกสารประกอบการสมัครงาน

• สำเนาบัตรประชาชน
• สำเนาทะเบียนบ้าน
• สำเนาวุฒิการศึกษา
• สำเนาใบผ่านงาน (ถ้ามี)
• รูปถ่ายขนาด 1นิ้ว จำนวน 1 ใบ

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