{"id":48320,"date":"2026-04-02T17:30:38","date_gmt":"2026-04-02T10:30:38","guid":{"rendered":"https:\/\/www.mocap.co.th\/?p=48320"},"modified":"2026-04-08T13:35:16","modified_gmt":"2026-04-08T06:35:16","slug":"what-is-net-zero-contact-center-esg-strategy","status":"publish","type":"post","link":"https:\/\/www.mocap.co.th\/th\/what-is-net-zero-contact-center-esg-strategy\/","title":{"rendered":"Net Zero Contact Center \u0e04\u0e37\u0e2d\u0e2d\u0e30\u0e44\u0e23? ESG \u0e17\u0e35\u0e48\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e40\u0e23\u0e34\u0e48\u0e21\u0e17\u0e33\u0e44\u0e14\u0e49\u0e08\u0e23\u0e34\u0e07"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"48320\" class=\"elementor elementor-48320\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-200880d elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-equal-height-no\" data-id=\"200880d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f7534c3\" data-id=\"2f7534c3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b223186 elementor-widget elementor-widget-text-editor\" data-id=\"7b223186\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"8\">\u0e1b\u0e31\u0e08\u0e08\u0e38\u0e1a\u0e31\u0e19 <b data-path-to-node=\"8\" data-index-in-node=\"9\">Net Zero Contact Center<\/b> \u0e01\u0e25\u0e32\u0e22\u0e40\u0e1b\u0e47\u0e19\u0e2b\u0e31\u0e27\u0e43\u0e08\u0e2a\u0e33\u0e04\u0e31\u0e0d\u0e02\u0e2d\u0e07\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e22\u0e38\u0e04\u0e43\u0e2b\u0e21\u0e48 \u0e40\u0e19\u0e37\u0e48\u0e2d\u0e07\u0e08\u0e32\u0e01\u0e28\u0e39\u0e19\u0e22\u0e4c\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e40\u0e1b\u0e47\u0e19\u0e2b\u0e19\u0e48\u0e27\u0e22\u0e07\u0e32\u0e19\u0e17\u0e35\u0e48\u0e43\u0e0a\u0e49\u0e1e\u0e25\u0e31\u0e07\u0e07\u0e32\u0e19\u0e2a\u0e39\u0e07 \u0e17\u0e31\u0e49\u0e07\u0e08\u0e32\u0e01 Data Center \u0e41\u0e25\u0e30\u0e23\u0e30\u0e1a\u0e1a IT \u0e17\u0e35\u0e48\u0e15\u0e49\u0e2d\u0e07\u0e40\u0e1b\u0e34\u0e14\u0e17\u0e34\u0e49\u0e07\u0e44\u0e27\u0e49\u0e15\u0e25\u0e2d\u0e14 24 \u0e0a\u0e31\u0e48\u0e27\u0e42\u0e21\u0e07 \u0e01\u0e32\u0e23\u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07\u0e23\u0e30\u0e1a\u0e1a\u0e08\u0e36\u0e07\u0e0a\u0e48\u0e27\u0e22\u0e25\u0e14 Carbon Footprint \u0e44\u0e14\u0e49\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e21\u0e35\u0e19\u0e31\u0e22\u0e2a\u0e33\u0e04\u0e31\u0e0d<\/p><p><span style=\"font-weight: 400;\">Contact Center \u0e40\u0e1b\u0e47\u0e19\u0e2b\u0e19\u0e36\u0e48\u0e07\u0e43\u0e19\u0e2b\u0e19\u0e48\u0e27\u0e22\u0e07\u0e32\u0e19\u0e17\u0e35\u0e48\u0e43\u0e0a\u0e49\u0e1e\u0e25\u0e31\u0e07\u0e07\u0e32\u0e19\u0e2a\u0e39\u0e07\u0e17\u0e35\u0e48\u0e2a\u0e38\u0e14\u0e02\u0e2d\u0e07\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e17\u0e31\u0e49\u0e07\u0e08\u0e32\u0e01 <\/span><b>Data Center, \u0e23\u0e30\u0e1a\u0e1a\u0e04\u0e25\u0e32\u0e27\u0e14\u0e4c \u0e41\u0e25\u0e30\u0e42\u0e04\u0e23\u0e07\u0e2a\u0e23\u0e49\u0e32\u0e07 IT<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">\u0e17\u0e35\u0e48\u0e15\u0e49\u0e2d\u0e07\u0e40\u0e1b\u0e34\u0e14\u0e43\u0e0a\u0e49\u0e07\u0e32\u0e19\u0e15\u0e25\u0e2d\u0e14\u0e40\u0e27\u0e25\u0e32<\/span><\/p><p><span style=\"font-weight: 400;\">International Energy Agency (IEA) \u0e23\u0e30\u0e1a\u0e38\u0e27\u0e48\u0e32<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Data Center \u0e41\u0e25\u0e30\u0e23\u0e30\u0e1a\u0e1a\u0e14\u0e34\u0e08\u0e34\u0e17\u0e31\u0e25\u0e40\u0e1b\u0e47\u0e19\u0e41\u0e2b\u0e25\u0e48\u0e07\u0e43\u0e0a\u0e49\u0e1e\u0e25\u0e31\u0e07\u0e07\u0e32\u0e19\u0e17\u0e35\u0e48\u0e40\u0e15\u0e34\u0e1a\u0e42\u0e15\u0e40\u0e23\u0e47\u0e27\u0e17\u0e35\u0e48\u0e2a\u0e38\u0e14\u0e43\u0e19\u0e42\u0e25\u0e01<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e41\u0e25\u0e30\u0e21\u0e35\u0e1c\u0e25\u0e15\u0e48\u0e2d\u0e01\u0e32\u0e23\u0e1b\u0e25\u0e48<\/span>\u0e2d\u0e22\u0e04\u0e32\u0e23\u0e4c\u0e1a\u0e2d\u0e19\u0e42\u0e14\u0e22\u0e15\u0e23\u0e07<span style=\"font-weight: 400;\"><br \/><\/span><a href=\"https:\/\/www.iea.org\/reports\/data-centres-and-data-transmission-networks\"><span style=\"font-weight: 400;\">https:\/\/www.iea.org\/reports\/data-centres-and-data-transmission-networks<\/span><\/a><\/p><p><span style=\"font-weight: 400;\">\u0e14\u0e49\u0e27\u0e22\u0e40\u0e2b\u0e15\u0e38\u0e19\u0e35\u0e49 \u0e41\u0e19\u0e27\u0e04\u0e34\u0e14 <\/span><b>Net Zero Contact Center<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">\u0e08\u0e36\u0e07\u0e16\u0e39\u0e01\u0e19\u0e33\u0e21\u0e32\u0e43\u0e0a\u0e49\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e25\u0e14 Carbon Footprint<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e41\u0e25\u0e30\u0e17\u0e33\u0e43\u0e2b\u0e49\u0e40\u0e1b\u0e49\u0e32\u0e2b\u0e21\u0e32\u0e22 <\/span><b>ESG<\/b><span style=\"font-weight: 400;\"> \u0e02\u0e2d\u0e07\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e40\u0e01\u0e34\u0e14\u0e02\u0e36\u0e49\u0e19\u0e08\u0e23\u0e34\u0e07 \u0e44\u0e21\u0e48\u0e43\u0e0a\u0e48\u0e41\u0e04\u0e48\u0e04\u0e33\u0e1b\u0e23\u0e30\u0e01\u0e32\u0e28<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a554921 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-equal-height-no\" data-id=\"a554921\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-2264e9e\" data-id=\"2264e9e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-e5c8bd1\" data-id=\"e5c8bd1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2dda89eb elementor-widget elementor-widget-image\" data-id=\"2dda89eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"615\" src=\"https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-2-1-1024x615.png\" class=\"attachment-large size-large wp-image-48344\" alt=\"\u0e20\u0e32\u0e1e\u0e01\u0e23\u0e32\u0e1f\u0e34\u0e01\u0e1e\u0e19\u0e31\u0e01\u0e07\u0e32\u0e19 Call Center \u0e2a\u0e27\u0e21\u0e0a\u0e38\u0e14\u0e2b\u0e39\u0e1f\u0e31\u0e07\u0e1c\u0e48\u0e32\u0e19\u0e2b\u0e19\u0e49\u0e32\u0e08\u0e2d\u0e04\u0e2d\u0e21\u0e1e\u0e34\u0e27\u0e40\u0e15\u0e2d\u0e23\u0e4c \u0e2a\u0e37\u0e48\u0e2d\u0e16\u0e36\u0e07\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23 Net Zero Contact Center \u0e17\u0e35\u0e48\u0e40\u0e19\u0e49\u0e19\u0e04\u0e27\u0e32\u0e21\u0e22\u0e31\u0e48\u0e07\u0e22\u0e37\u0e19\u0e14\u0e49\u0e27\u0e22\u0e23\u0e30\u0e1a\u0e1a Cloud \u0e41\u0e25\u0e30\u0e01\u0e32\u0e23\u0e17\u0e33\u0e07\u0e32\u0e19\u0e41\u0e1a\u0e1a 24\/7 \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e2a\u0e19\u0e31\u0e1a\u0e2a\u0e19\u0e38\u0e19\u0e01\u0e25\u0e22\u0e38\u0e17\u0e18\u0e4c ESG \u0e02\u0e2d\u0e07\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\" srcset=\"https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-2-1-1024x615.png 1024w, https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-2-1-300x180.png 300w, https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-2-1-768x461.png 768w, https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-2-1-1536x922.png 1536w, https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-2-1-2048x1229.png 2048w, https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-2-1-18x12.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6921396 elementor-widget elementor-widget-spacer\" data-id=\"6921396\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-5a0ec89f\" data-id=\"5a0ec89f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e2f135 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-equal-height-no\" data-id=\"2e2f135\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1bab9a50\" data-id=\"1bab9a50\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a46378 elementor-widget elementor-widget-heading\" data-id=\"a46378\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Net Zero Contact Center \u0e04\u0e37\u0e2d\u0e2d\u0e30\u0e44\u0e23\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f3af879 elementor-widget elementor-widget-text-editor\" data-id=\"5f3af879\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Net Zero Contact Center<\/b><span style=\"font-weight: 400;\"> \u0e04\u0e37\u0e2d\u0e01\u0e32\u0e23\u0e2d\u0e2d\u0e01\u0e41\u0e1a\u0e1a\u0e41\u0e25\u0e30\u0e1a\u0e23\u0e34\u0e2b\u0e32\u0e23 Contact Center<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e25\u0e14\u0e01\u0e32\u0e23\u0e1b\u0e25\u0e48\u0e2d\u0e22\u0e01\u0e4a\u0e32\u0e0b\u0e40\u0e23\u0e37\u0e2d\u0e19\u0e01\u0e23\u0e30\u0e08\u0e01\u0e08\u0e32\u0e01\u0e23\u0e30\u0e1a\u0e1a\u0e14\u0e34\u0e08\u0e34\u0e17\u0e31\u0e25\u0e43\u0e2b\u0e49\u0e21\u0e32\u0e01\u0e17\u0e35\u0e48\u0e2a\u0e38\u0e14<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e41\u0e25\u0e30\u0e0a\u0e14\u0e40\u0e0a\u0e22\u0e40\u0e09\u0e1e\u0e32\u0e30\u0e2a\u0e48\u0e27\u0e19\u0e17\u0e35\u0e48\u0e2b\u0e25\u0e35\u0e01\u0e40\u0e25\u0e35\u0e48\u0e22\u0e07\u0e44\u0e21\u0e48\u0e44\u0e14\u0e49<\/span><\/p><p><span style=\"font-weight: 400;\">\u0e2b\u0e31\u0e27\u0e43\u0e08\u0e02\u0e2d\u0e07\u0e41\u0e19\u0e27\u0e04\u0e34\u0e14\u0e19\u0e35\u0e49\u0e04\u0e37\u0e2d<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49 <\/span><b>Cloud Computing \u0e2d\u0e22\u0e48\u0e32\u0e07\u0e21\u0e35\u0e1b\u0e23\u0e30\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e20\u0e32\u0e1e<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e01\u0e32\u0e23\u0e25\u0e14\u0e01\u0e32\u0e23\u0e1e\u0e36\u0e48\u0e07\u0e1e\u0e32 <\/span><b>On-premise Data Center<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e01\u0e32\u0e23\u0e2d\u0e2d\u0e01\u0e41\u0e1a\u0e1a\u0e23\u0e30\u0e1a\u0e1a\u0e17\u0e35\u0e48\u0e43\u0e0a\u0e49\u0e17\u0e23\u0e31\u0e1e\u0e22\u0e32\u0e01\u0e23\u0e40\u0e17\u0e48\u0e32\u0e17\u0e35\u0e48\u0e08\u0e33\u0e40\u0e1b\u0e47\u0e19\u0e08\u0e23\u0e34\u0e07<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Google Cloud \u0e23\u0e30\u0e1a\u0e38\u0e27\u0e48\u0e32<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e01\u0e32\u0e23\u0e22\u0e49\u0e32\u0e22\u0e23\u0e30\u0e1a\u0e1a\u0e08\u0e32\u0e01 On-premise \u0e44\u0e1b\u0e22\u0e31\u0e07 Cloud<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e25\u0e14\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49\u0e1e\u0e25\u0e31\u0e07\u0e07\u0e32\u0e19\u0e44\u0e14\u0e49\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e21\u0e35\u0e19\u0e31\u0e22\u0e2a\u0e33\u0e04\u0e31\u0e0d<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e40\u0e21\u0e37\u0e48\u0e2d\u0e40\u0e17\u0e35\u0e22\u0e1a\u0e01\u0e31\u0e1a\u0e42\u0e04\u0e23\u0e07\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e40\u0e14\u0e34\u0e21<\/span><span style=\"font-weight: 400;\"><br \/><\/span><a href=\"https:\/\/cloud.google.com\/sustainability\"><span style=\"font-weight: 400;\">https:\/\/cloud.google.com\/sustainability<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c698241 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-equal-height-no\" data-id=\"c698241\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-38a2f62f\" data-id=\"38a2f62f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-98e0f70\" data-id=\"98e0f70\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e16bd99 elementor-widget elementor-widget-image\" data-id=\"2e16bd99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"615\" src=\"https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-3-1-1024x615.png\" class=\"attachment-large size-large wp-image-48343\" alt=\"\u0e2d\u0e34\u0e19\u0e42\u0e1f\u0e01\u0e23\u0e32\u0e1f\u0e34\u0e01\u0e41\u0e2a\u0e14\u0e07\u0e2d\u0e07\u0e04\u0e4c\u0e1b\u0e23\u0e30\u0e01\u0e2d\u0e1a\u0e02\u0e2d\u0e07 ESG \u0e1b\u0e23\u0e30\u0e01\u0e2d\u0e1a\u0e14\u0e49\u0e27\u0e22 Environment (\u0e2a\u0e34\u0e48\u0e07\u0e41\u0e27\u0e14\u0e25\u0e49\u0e2d\u0e21), Social (\u0e2a\u0e31\u0e07\u0e04\u0e21) \u0e41\u0e25\u0e30 Governance (\u0e18\u0e23\u0e23\u0e21\u0e32\u0e20\u0e34\u0e1a\u0e32\u0e25) \u0e40\u0e0a\u0e37\u0e48\u0e2d\u0e21\u0e42\u0e22\u0e07\u0e01\u0e31\u0e1a\u0e01\u0e32\u0e23\u0e14\u0e33\u0e40\u0e19\u0e34\u0e19\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08 Net Zero Contact Center \u0e2d\u0e22\u0e48\u0e32\u0e07\u0e22\u0e31\u0e48\u0e07\u0e22\u0e37\u0e19\" srcset=\"https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-3-1-1024x615.png 1024w, https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-3-1-300x180.png 300w, https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-3-1-768x461.png 768w, https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-3-1-1536x922.png 1536w, https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-3-1-2048x1229.png 2048w, https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-3-1-18x12.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-5185dc07\" data-id=\"5185dc07\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a5aabca elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-equal-height-no\" data-id=\"a5aabca\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b38784a\" data-id=\"4b38784a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21f1e0ec elementor-widget elementor-widget-heading\" data-id=\"21f1e0ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Net Zero Contact Center \u0e0a\u0e48\u0e27\u0e22\u0e14\u0e49\u0e32\u0e19 ESG \u0e2d\u0e22\u0e48\u0e32\u0e07\u0e44\u0e23\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-655583e8 elementor-widget elementor-widget-text-editor\" data-id=\"655583e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><b>Environment (\u0e2a\u0e34\u0e48\u0e07\u0e41\u0e27\u0e14\u0e25\u0e49\u0e2d\u0e21)<\/b><\/h3><p><span style=\"font-weight: 400;\">Contact Center \u0e41\u0e1a\u0e1a\u0e14\u0e31\u0e49\u0e07\u0e40\u0e14\u0e34\u0e21<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e15\u0e49\u0e2d\u0e07\u0e43\u0e0a\u0e49 Server \u0e41\u0e25\u0e30\u0e2d\u0e38\u0e1b\u0e01\u0e23\u0e13\u0e4c IT \u0e08\u0e33\u0e19\u0e27\u0e19\u0e21\u0e32\u0e01<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e0b\u0e36\u0e48\u0e07\u0e01\u0e34\u0e19\u0e1e\u0e25\u0e31\u0e07\u0e07\u0e32\u0e19\u0e2a\u0e39\u0e07\u0e41\u0e25\u0e30\u0e22\u0e32\u0e01\u0e15\u0e48\u0e2d\u0e01\u0e32\u0e23\u0e04\u0e27\u0e1a\u0e04\u0e38\u0e21<\/span><\/p><p><span style=\"font-weight: 400;\">\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49 Cloud \u0e0a\u0e48\u0e27\u0e22\u0e43\u0e2b\u0e49<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e1b\u0e23\u0e31\u0e1a\u0e17\u0e23\u0e31\u0e1e\u0e22\u0e32\u0e01\u0e23\u0e15\u0e32\u0e21\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49\u0e07\u0e32\u0e19\u0e08\u0e23\u0e34\u0e07<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e25\u0e14\u0e1e\u0e25\u0e31\u0e07\u0e07\u0e32\u0e19\u0e17\u0e35\u0e48\u0e2a\u0e39\u0e0d\u0e40\u0e1b\u0e25\u0e48\u0e32\u0e08\u0e32\u0e01 Server \u0e17\u0e35\u0e48\u0e44\u0e21\u0e48\u0e44\u0e14\u0e49\u0e43\u0e0a\u0e49\u0e07\u0e32\u0e19<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e25\u0e14 Carbon Footprint \u0e08\u0e32\u0e01\u0e42\u0e04\u0e23\u0e07\u0e2a\u0e23\u0e49\u0e32\u0e07 IT<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Microsoft \u0e23\u0e30\u0e1a\u0e38\u0e27\u0e48\u0e32<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e17\u0e35\u0e48\u0e22\u0e49\u0e32\u0e22\u0e23\u0e30\u0e1a\u0e1a\u0e02\u0e36\u0e49\u0e19 Cloud<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e25\u0e14\u0e01\u0e32\u0e23\u0e1b\u0e25\u0e48\u0e2d\u0e22\u0e04\u0e32\u0e23\u0e4c\u0e1a\u0e2d\u0e19\u0e02\u0e2d\u0e07 Workload \u0e44\u0e14\u0e49\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e0a\u0e31\u0e14\u0e40\u0e08\u0e19<\/span><span style=\"font-weight: 400;\"><br \/><\/span><a href=\"https:\/\/www.microsoft.com\/en-us\/sustainability\/cloud\"><span style=\"font-weight: 400;\">https:\/\/www.microsoft.com\/en-us\/sustainability\/cloud<\/span><\/a><\/p><p><b>\u0e1c\u0e25\u0e25\u0e31\u0e1e\u0e18\u0e4c<\/b><span style=\"font-weight: 400;\">\u00a0\u0e1b\u0e23\u0e34\u0e21\u0e32\u0e13\u0e01\u0e32\u0e23\u0e1b\u0e25\u0e48\u0e2d\u0e22\u0e04\u0e32\u0e23\u0e4c\u0e1a\u0e2d\u0e19\u0e25\u0e14\u0e25\u0e07\u0e41\u0e25\u0e30\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e27\u0e31\u0e14\u0e1c\u0e25\u0e44\u0e14\u0e49<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a54caf6 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-equal-height-no\" data-id=\"a54caf6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-b69690f\" data-id=\"b69690f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-caf3cfb\" data-id=\"caf3cfb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c41853 elementor-widget elementor-widget-spacer\" data-id=\"3c41853\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-650e766\" data-id=\"650e766\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ff465fc elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-equal-height-no\" data-id=\"ff465fc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b2ea810\" data-id=\"b2ea810\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78012298 elementor-widget elementor-widget-heading\" data-id=\"78012298\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Social (\u0e1e\u0e19\u0e31\u0e01\u0e07\u0e32\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32)\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dce242 elementor-widget elementor-widget-image\" data-id=\"6dce242\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"614\" src=\"https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-4-1-1024x614.png\" class=\"attachment-large size-large wp-image-48345\" alt=\"\u0e20\u0e32\u0e1e\u0e1b\u0e23\u0e30\u0e01\u0e2d\u0e1a\u0e41\u0e2a\u0e14\u0e07\u0e01\u0e32\u0e23\u0e17\u0e33\u0e07\u0e32\u0e19\u0e1a\u0e19\u0e23\u0e30\u0e1a\u0e1a Cloud \u0e41\u0e25\u0e30\u0e10\u0e32\u0e19\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25 Data Center \u0e1c\u0e48\u0e32\u0e19\u0e2d\u0e38\u0e1b\u0e01\u0e23\u0e13\u0e4c\u0e15\u0e48\u0e32\u0e07\u0e46 \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e25\u0e14\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49\u0e1e\u0e25\u0e31\u0e07\u0e07\u0e32\u0e19\u0e43\u0e19\u0e23\u0e39\u0e1b\u0e41\u0e1a\u0e1a Net Zero Contact Center \u0e15\u0e32\u0e21\u0e21\u0e32\u0e15\u0e23\u0e10\u0e32\u0e19 ESG\" srcset=\"https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-4-1-1024x614.png 1024w, https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-4-1-300x180.png 300w, https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-4-1-768x461.png 768w, https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-4-1-1536x922.png 1536w, https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-4-1-2048x1229.png 2048w, https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ContentWeb-2-2026-Recovered_Apr-1-4-1-18x12.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bf2aab9 elementor-widget elementor-widget-text-editor\" data-id=\"7bf2aab9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Net Zero Contact Center \u0e2a\u0e19\u0e31\u0e1a\u0e2a\u0e19\u0e38\u0e19<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e01\u0e32\u0e23\u0e17\u0e33\u0e07\u0e32\u0e19\u0e41\u0e1a\u0e1a <\/span><b>Hybrid \/ Remote Work<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">\u0e0b\u0e36\u0e48\u0e07\u0e0a\u0e48\u0e27\u0e22\u0e25\u0e14\u0e01\u0e32\u0e23\u0e40\u0e14\u0e34\u0e19\u0e17\u0e32\u0e07\u0e41\u0e25\u0e30\u0e40\u0e1e\u0e34\u0e48\u0e21 Work-Life Balance<\/span><\/p><p><span style=\"font-weight: 400;\">\u0e19\u0e2d\u0e01\u0e08\u0e32\u0e01\u0e19\u0e35\u0e49 \u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49 Automation \u0e41\u0e25\u0e30 AI<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e0a\u0e48\u0e27\u0e22\u0e25\u0e14\u0e07\u0e32\u0e19\u0e0b\u0e49\u0e33\u0e0b\u0e49\u0e2d\u0e19\u0e02\u0e2d\u0e07\u0e1e\u0e19\u0e31\u0e01\u0e07\u0e32\u0e19<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e41\u0e25\u0e30\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e40\u0e2a\u0e16\u0e35\u0e22\u0e23\u0e20\u0e32\u0e1e\u0e02\u0e2d\u0e07\u0e01\u0e32\u0e23\u0e43\u0e2b\u0e49\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32<\/span><\/p><p><span style=\"font-weight: 400;\">Gartner \u0e23\u0e30\u0e1a\u0e38\u0e27\u0e48\u0e32<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Contact Center \u0e17\u0e35\u0e48\u0e43\u0e0a\u0e49 Digital-first Model<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e21\u0e35\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e21\u0e48\u0e33\u0e40\u0e2a\u0e21\u0e2d\u0e14\u0e49\u0e32\u0e19 CX \u0e2a\u0e39\u0e07\u0e01\u0e27\u0e48\u0e32\u0e43\u0e19\u0e23\u0e30\u0e22\u0e30\u0e22\u0e32\u0e27<\/span><span style=\"font-weight: 400;\"><br \/><\/span><a href=\"https:\/\/www.gartner.com\/en\/customer-service-support\/insights\/contact-center\"><span style=\"font-weight: 400;\">https:\/\/www.gartner.com\/en\/customer-service-support\/insights\/contact-center<\/span><\/a><\/p><p><b>\u0e1c\u0e25\u0e25\u0e31\u0e1e\u0e18\u0e4c<\/b><span style=\"font-weight: 400;\">\u00a0\u0e04\u0e38\u0e13\u0e20\u0e32\u0e1e\u0e01\u0e32\u0e23\u0e17\u0e33\u0e07\u0e32\u0e19\u0e14\u0e35\u0e02\u0e36\u0e49\u0e19 \u0e41\u0e25\u0e30\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e2a\u0e21\u0e48\u0e33\u0e40\u0e2a\u0e21\u0e2d<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-51c775c elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-equal-height-no\" data-id=\"51c775c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9fbc50\" data-id=\"b9fbc50\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c3ea78 elementor-widget elementor-widget-heading\" data-id=\"2c3ea78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Governance (\u0e01\u0e32\u0e23\u0e01\u0e33\u0e01\u0e31\u0e1a\u0e14\u0e39\u0e41\u0e25)\n\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd98c09 elementor-widget elementor-widget-text-editor\" data-id=\"dd98c09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Net Zero Contact Center<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e0a\u0e48\u0e27\u0e22\u0e43\u0e2b\u0e49\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49\u0e1e\u0e25\u0e31\u0e07\u0e07\u0e32\u0e19\u0e41\u0e25\u0e30\u0e17\u0e23\u0e31\u0e1e\u0e22\u0e32\u0e01\u0e23\u0e44\u0e14\u0e49\u0e0a\u0e31\u0e14\u0e40\u0e08\u0e19<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e40\u0e0a\u0e37\u0e48\u0e2d\u0e21\u0e42\u0e22\u0e07\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e40\u0e02\u0e49\u0e32\u0e01\u0e31\u0e1a ESG \u0e41\u0e25\u0e30 Sustainability Report<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e04\u0e27\u0e1a\u0e04\u0e38\u0e21\u0e21\u0e32\u0e15\u0e23\u0e10\u0e32\u0e19 IT \u0e41\u0e25\u0e30 Data Governance \u0e44\u0e14\u0e49\u0e07\u0e48\u0e32\u0e22\u0e02\u0e36\u0e49\u0e19<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">PwC \u0e23\u0e30\u0e1a\u0e38\u0e27\u0e48\u0e32<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49 Cloud \u0e41\u0e25\u0e30 Digital Operation<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e0a\u0e48\u0e27\u0e22\u0e43\u0e2b\u0e49\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e23\u0e32\u0e22\u0e07\u0e32\u0e19 ESG \u0e44\u0e14\u0e49\u0e42\u0e1b\u0e23\u0e48\u0e07\u0e43\u0e2a\u0e41\u0e25\u0e30\u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a\u0e44\u0e14\u0e49\u0e21\u0e32\u0e01\u0e02\u0e36\u0e49\u0e19<\/span><span style=\"font-weight: 400;\"><br \/><\/span><a href=\"https:\/\/www.pwc.com\/gx\/en\/services\/sustainability.html\"><span style=\"font-weight: 400;\">https:\/\/www.pwc.com\/gx\/en\/services\/sustainability.html<\/span><\/a><\/p><p><b>\u0e1c\u0e25\u0e25\u0e31\u0e1e\u0e18\u0e4c<\/b><span style=\"font-weight: 400;\">\u00a0\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e23\u0e31\u0e1a\u0e02\u0e49\u0e2d\u0e01\u0e33\u0e2b\u0e19\u0e14 ESG \u0e43\u0e19\u0e2d\u0e19\u0e32\u0e04\u0e15<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-412783c elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-equal-height-no\" data-id=\"412783c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6dc88c0\" data-id=\"6dc88c0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-09e4e3e elementor-widget elementor-widget-heading\" data-id=\"09e4e3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u0e1a\u0e17\u0e1a\u0e32\u0e17\u0e02\u0e2d\u0e07 Cloud \u0e41\u0e25\u0e30 Data Center \u0e15\u0e48\u0e2d Net Zero Contact Center\n\n\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e0d01d elementor-widget elementor-widget-text-editor\" data-id=\"9e0d01d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Cloud \u0e04\u0e37\u0e2d\u0e2b\u0e31\u0e27\u0e43\u0e08\u0e02\u0e2d\u0e07 Net Zero Contact Center<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e40\u0e1e\u0e23\u0e32\u0e30\u0e0a\u0e48\u0e27\u0e22\u0e43\u0e2b\u0e49 Contact Center<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e43\u0e0a\u0e49\u0e17\u0e23\u0e31\u0e1e\u0e22\u0e32\u0e01\u0e23 <\/span><b>\u0e40\u0e17\u0e48\u0e32\u0e17\u0e35\u0e48\u0e08\u0e33\u0e40\u0e1b\u0e47\u0e19\u0e08\u0e23\u0e34\u0e07<\/b><\/p><p><span style=\"font-weight: 400;\">AWS \u0e23\u0e30\u0e1a\u0e38\u0e27\u0e48\u0e32<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Cloud Infrastructure \u0e21\u0e35\u0e1b\u0e23\u0e30\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e20\u0e32\u0e1e\u0e14\u0e49\u0e32\u0e19\u0e1e\u0e25\u0e31\u0e07\u0e07\u0e32\u0e19\u0e15\u0e48\u0e2d\u0e2b\u0e19\u0e48\u0e27\u0e22<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e2a\u0e39\u0e07\u0e01\u0e27\u0e48\u0e32 Data Center \u0e41\u0e1a\u0e1a\u0e14\u0e31\u0e49\u0e07\u0e40\u0e14\u0e34\u0e21\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e21\u0e35\u0e19\u0e31\u0e22\u0e2a\u0e33\u0e04\u0e31\u0e0d<\/span><span style=\"font-weight: 400;\"><br \/><\/span><a href=\"https:\/\/sustainability.aboutamazon.com\/environment\/the-cloud\"><span style=\"font-weight: 400;\">https:\/\/sustainability.aboutamazon.com\/environment\/the-cloud<\/span><\/a><\/p><p><span style=\"font-weight: 400;\">\u0e14\u0e49\u0e27\u0e22\u0e40\u0e2b\u0e15\u0e38\u0e19\u0e35\u0e49 \u0e01\u0e32\u0e23\u0e22\u0e49\u0e32\u0e22 Contact Center \u0e2a\u0e39\u0e48 Cloud<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e08\u0e36\u0e07\u0e40\u0e1b\u0e47\u0e19 <\/span><b>\u0e08\u0e38\u0e14\u0e40\u0e23\u0e34\u0e48\u0e21\u0e15\u0e49\u0e19\u0e17\u0e35\u0e48\u0e40\u0e2b\u0e47\u0e19\u0e1c\u0e25\u0e40\u0e23\u0e47\u0e27\u0e17\u0e35\u0e48\u0e2a\u0e38\u0e14<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">\u0e17\u0e31\u0e49\u0e07\u0e14\u0e49\u0e32\u0e19 ESG \u0e41\u0e25\u0e30\u0e15\u0e49\u0e19\u0e17\u0e38\u0e19\u0e23\u0e30\u0e22\u0e30\u0e22\u0e32\u0e27<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b25941e elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-equal-height-no\" data-id=\"b25941e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5ef7a2e\" data-id=\"5ef7a2e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b6383d elementor-widget elementor-widget-heading\" data-id=\"7b6383d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Net Zero Contact Center \u0e04\u0e37\u0e2d\u0e01\u0e25\u0e22\u0e38\u0e17\u0e18\u0e4c \u0e44\u0e21\u0e48\u0e43\u0e0a\u0e48\u0e15\u0e49\u0e19\u0e17\u0e38\u0e19\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2984ed elementor-widget elementor-widget-text-editor\" data-id=\"a2984ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e17\u0e35\u0e48\u0e19\u0e33 Net Zero Contact Center \u0e21\u0e32\u0e43\u0e0a\u0e49<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e44\u0e21\u0e48\u0e40\u0e1e\u0e35\u0e22\u0e07\u0e41\u0e15\u0e48\u0e44\u0e14\u0e49\u0e1b\u0e23\u0e30\u0e42\u0e22\u0e0a\u0e19\u0e4c\u0e14\u0e49\u0e32\u0e19\u0e2a\u0e34\u0e48\u0e07\u0e41\u0e27\u0e14\u0e25\u0e49\u0e2d\u0e21<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e41\u0e15\u0e48\u0e22\u0e31\u0e07\u0e44\u0e14\u0e49<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e20\u0e32\u0e1e\u0e25\u0e31\u0e01\u0e29\u0e13\u0e4c ESG \u0e17\u0e35\u0e48\u0e0a\u0e31\u0e14\u0e40\u0e08\u0e19<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e01\u0e32\u0e23\u0e25\u0e14\u0e15\u0e49\u0e19\u0e17\u0e38\u0e19\u0e1e\u0e25\u0e31\u0e07\u0e07\u0e32\u0e19\u0e41\u0e25\u0e30 IT<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e04\u0e27\u0e32\u0e21\u0e40\u0e0a\u0e37\u0e48\u0e2d\u0e21\u0e31\u0e48\u0e19\u0e08\u0e32\u0e01\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e41\u0e25\u0e30\u0e04\u0e39\u0e48\u0e04\u0e49\u0e32<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">\u0e43\u0e19\u0e2b\u0e25\u0e32\u0e22\u0e01\u0e23\u0e13\u0e35 Net Zero<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e22\u0e31\u0e07\u0e0a\u0e48\u0e27\u0e22\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e1b\u0e23\u0e30\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e20\u0e32\u0e1e\u0e01\u0e32\u0e23\u0e17\u0e33\u0e07\u0e32\u0e19\u0e42\u0e14\u0e22\u0e23\u0e27\u0e21\u0e02\u0e2d\u0e07 Contact Center<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e21\u0e32\u0e01\u0e01\u0e27\u0e48\u0e32\u0e23\u0e30\u0e1a\u0e1a\u0e40\u0e14\u0e34\u0e21<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8c9dbcc elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-equal-height-no\" data-id=\"8c9dbcc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7052549\" data-id=\"7052549\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2aa5093 elementor-widget elementor-widget-heading\" data-id=\"2aa5093\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u0e17\u0e33\u0e44\u0e21\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e04\u0e27\u0e23\u0e21\u0e35\u0e1e\u0e32\u0e23\u0e4c\u0e15\u0e40\u0e19\u0e2d\u0e23\u0e4c\u0e14\u0e49\u0e32\u0e19 Net Zero Contact Center\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b99eb4 elementor-widget elementor-widget-text-editor\" data-id=\"9b99eb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">\u0e01\u0e32\u0e23\u0e25\u0e14\u0e04\u0e32\u0e23\u0e4c\u0e1a\u0e2d\u0e19\u0e08\u0e32\u0e01 Contact Center \u0e44\u0e21\u0e48\u0e43\u0e0a\u0e48\u0e41\u0e04\u0e48\u0e40\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e40\u0e17\u0e04\u0e42\u0e19\u0e42\u0e25\u0e22\u0e35 \u0e41\u0e15\u0e48\u0e15\u0e49\u0e2d\u0e07\u0e40\u0e02\u0e49\u0e32\u0e43\u0e08 <\/span><b>\u0e01\u0e32\u0e23\u0e1b\u0e0f\u0e34\u0e1a\u0e31\u0e15\u0e34\u0e07\u0e32\u0e19\u0e08\u0e23\u0e34\u0e07 + \u0e40\u0e1b\u0e49\u0e32\u0e2b\u0e21\u0e32\u0e22 ESG<\/b><\/p><p><b>\u0e40\u0e2d\u0e47\u0e21\u0e42\u0e2d\u0e41\u0e04\u0e47\u0e1b <\/b><span style=\"font-weight: 400;\">\u0e43\u0e2b\u0e49\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23 Contact Center \u0e41\u0e25\u0e30 BPO \u0e1a\u0e19\u0e41\u0e19\u0e27\u0e04\u0e34\u0e14 <\/span><b>Cloud-first \u0e41\u0e25\u0e30 Digital Operation<\/b><\/p><p><span style=\"font-weight: 400;\">MOCAP \u0e0a\u0e48\u0e27\u0e22\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e2d\u0e2d\u0e01\u0e41\u0e1a\u0e1a Contact Center \u0e1a\u0e19 Cloud<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e25\u0e14\u0e01\u0e32\u0e23\u0e1e\u0e36\u0e48\u0e07\u0e1e\u0e32 Data Center \u0e41\u0e1a\u0e1a\u0e40\u0e14\u0e34\u0e21<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e27\u0e32\u0e07\u0e42\u0e04\u0e23\u0e07\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e17\u0e35\u0e48\u0e23\u0e2d\u0e07\u0e23\u0e31\u0e1a Net Zero \u0e43\u0e19\u0e23\u0e30\u0e22\u0e30\u0e22\u0e32\u0e27<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e43\u0e2b\u0e49 ESG \u0e40\u0e1b\u0e47\u0e19\u0e2a\u0e48\u0e27\u0e19\u0e2b\u0e19\u0e36\u0e48\u0e07\u0e02\u0e2d\u0e07\u0e01\u0e32\u0e23\u0e14\u0e33\u0e40\u0e19\u0e34\u0e19\u0e07\u0e32\u0e19\u0e08\u0e23\u0e34\u0e07\u0e44\u0e21\u0e48\u0e43\u0e0a\u0e48\u0e41\u0e04\u0e48\u0e23\u0e32\u0e22\u0e07\u0e32\u0e19<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f6c0583 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-equal-height-no\" data-id=\"f6c0583\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-65fff0f\" data-id=\"65fff0f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cc31fcc elementor-widget elementor-widget-heading\" data-id=\"cc31fcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u0e2a\u0e23\u0e38\u0e1b Net Zero Contact Center \u0e04\u0e37\u0e2d\u0e08\u0e38\u0e14\u0e40\u0e23\u0e34\u0e48\u0e21 ESG \u0e17\u0e35\u0e48\u0e08\u0e31\u0e1a\u0e15\u0e49\u0e2d\u0e07\u0e44\u0e14\u0e49\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cc39e0 elementor-widget elementor-widget-text-editor\" data-id=\"9cc39e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Net Zero Contact Center \u0e0a\u0e48\u0e27\u0e22\u0e25\u0e14\u0e04\u0e32\u0e23\u0e4c\u0e1a\u0e2d\u0e19\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e27\u0e31\u0e14\u0e1c\u0e25\u0e44\u0e14\u0e49<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cloud \u0e41\u0e25\u0e30 Data Center \u0e04\u0e37\u0e2d\u0e08\u0e38\u0e14\u0e17\u0e35\u0e48\u0e2a\u0e23\u0e49\u0e32\u0e07 Impact \u0e2a\u0e39\u0e07\u0e2a\u0e38\u0e14<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e17\u0e35\u0e48\u0e40\u0e23\u0e34\u0e48\u0e21\u0e01\u0e48\u0e2d\u0e19 \u0e44\u0e14\u0e49\u0e40\u0e1b\u0e23\u0e35\u0e22\u0e1a\u0e17\u0e31\u0e49\u0e07 ESG \u0e41\u0e25\u0e30\u0e15\u0e49\u0e19\u0e17\u0e38\u0e19<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0e1e\u0e32\u0e23\u0e4c\u0e15\u0e40\u0e19\u0e2d\u0e23\u0e4c\u0e17\u0e35\u0e48\u0e40\u0e02\u0e49\u0e32\u0e43\u0e08\u0e23\u0e30\u0e1a\u0e1a \u0e0a\u0e48\u0e27\u0e22\u0e43\u0e2b\u0e49\u0e44\u0e1b\u0e16\u0e36\u0e07\u0e40\u0e1b\u0e49\u0e32\u0e44\u0e14\u0e49\u0e40\u0e23\u0e47\u0e27\u0e02\u0e36\u0e49\u0e19<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">\u0e2b\u0e32\u0e01\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e15\u0e49\u0e2d\u0e07\u0e01\u0e32\u0e23\u0e1e\u0e31\u0e12\u0e19\u0e32 Contact Center<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u0e43\u0e2b\u0e49 <\/span><b>\u0e17\u0e31\u0e19\u0e2a\u0e21\u0e31\u0e22 \u0e22\u0e31\u0e48\u0e07\u0e22\u0e37\u0e19 \u0e41\u0e25\u0e30\u0e2a\u0e2d\u0e14\u0e04\u0e25\u0e49\u0e2d\u0e07 ESG<\/b><b><br \/><\/b><b>MOCAP \u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e0a\u0e48\u0e27\u0e22\u0e2d\u0e2d\u0e01\u0e41\u0e1a\u0e1a Net Zero Contact Center<\/b><b><br \/><\/b><b>\u0e17\u0e35\u0e48\u0e40\u0e2b\u0e21\u0e32\u0e30\u0e01\u0e31\u0e1a\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e15\u0e31\u0e49\u0e07\u0e41\u0e15\u0e48\u0e27\u0e31\u0e19\u0e19\u0e35\u0e49<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-92b42dd elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-equal-height-no\" data-id=\"92b42dd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c795708\" data-id=\"c795708\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cda7552 elementor-widget elementor-widget-heading\" data-id=\"cda7552\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Suggested FAQ<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd12355 elementor-widget elementor-widget-text-editor\" data-id=\"dd12355\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"25,0,0\"><b data-path-to-node=\"25,0,0\" data-index-in-node=\"0\">Q: Net Zero Contact Center \u0e40\u0e23\u0e34\u0e48\u0e21\u0e15\u0e49\u0e19\u0e17\u0e33\u0e44\u0e14\u0e49\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e44\u0e23?<\/b><\/p><p data-path-to-node=\"25,1,0\"><b data-path-to-node=\"25,1,0\" data-index-in-node=\"0\">A<\/b>: \u0e40\u0e23\u0e34\u0e48\u0e21\u0e08\u0e32\u0e01\u0e01\u0e32\u0e23\u0e22\u0e49\u0e32\u0e22\u0e23\u0e30\u0e1a\u0e1a\u0e08\u0e32\u0e01 Server \u0e43\u0e19\u0e2a\u0e33\u0e19\u0e31\u0e01\u0e07\u0e32\u0e19 (On-premise) \u0e2a\u0e39\u0e48\u0e23\u0e30\u0e1a\u0e1a Cloud \u0e41\u0e25\u0e30\u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07\u0e01\u0e23\u0e30\u0e1a\u0e27\u0e19\u0e01\u0e32\u0e23\u0e17\u0e33\u0e07\u0e32\u0e19\u0e43\u0e2b\u0e49\u0e40\u0e1b\u0e47\u0e19 Digital \u0e17\u0e31\u0e49\u0e07\u0e2b\u0e21\u0e14\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e25\u0e14\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49\u0e17\u0e23\u0e31\u0e1e\u0e22\u0e32\u0e01\u0e23<\/p><p data-path-to-node=\"25,2,0\"><b data-path-to-node=\"25,2,0\" data-index-in-node=\"0\">Q: \u0e01\u0e32\u0e23\u0e17\u0e33 Net Zero \u0e0a\u0e48\u0e27\u0e22\u0e25\u0e14\u0e15\u0e49\u0e19\u0e17\u0e38\u0e19\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e44\u0e14\u0e49\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e44\u0e23?<\/b><\/p><p data-path-to-node=\"25,3,0\"><b data-path-to-node=\"25,3,0\" data-index-in-node=\"0\">A<\/b>: \u0e0a\u0e48\u0e27\u0e22\u0e25\u0e14\u0e04\u0e48\u0e32\u0e43\u0e0a\u0e49\u0e08\u0e48\u0e32\u0e22\u0e14\u0e49\u0e32\u0e19\u0e1e\u0e25\u0e31\u0e07\u0e07\u0e32\u0e19\u0e44\u0e1f\u0e1f\u0e49\u0e32 \u0e01\u0e32\u0e23\u0e1a\u0e33\u0e23\u0e38\u0e07\u0e23\u0e31\u0e01\u0e29\u0e32\u0e2e\u0e32\u0e23\u0e4c\u0e14\u0e41\u0e27\u0e23\u0e4c \u0e41\u0e25\u0e30\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e1b\u0e23\u0e30\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e20\u0e32\u0e1e\u0e43\u0e19\u0e01\u0e32\u0e23\u0e17\u0e33\u0e07\u0e32\u0e19\u0e1c\u0e48\u0e32\u0e19\u0e23\u0e30\u0e1a\u0e1a Automation \u0e17\u0e33\u0e43\u0e2b\u0e49\u0e25\u0e14\u0e15\u0e49\u0e19\u0e17\u0e38\u0e19\u0e01\u0e32\u0e23\u0e14\u0e33\u0e40\u0e19\u0e34\u0e19\u0e07\u0e32\u0e19\u0e43\u0e19\u0e23\u0e30\u0e22\u0e30\u0e22\u0e32\u0e27<\/p><p data-path-to-node=\"25,4,0\"><b data-path-to-node=\"25,4,0\" data-index-in-node=\"0\">Q: \u0e17\u0e33\u0e44\u0e21 Cloud \u0e16\u0e36\u0e07\u0e2a\u0e33\u0e04\u0e31\u0e0d\u0e15\u0e48\u0e2d\u0e40\u0e1b\u0e49\u0e32\u0e2b\u0e21\u0e32\u0e22 ESG?<\/b><\/p><p data-path-to-node=\"25,5,0\"><b data-path-to-node=\"25,5,0\" data-index-in-node=\"0\">A<\/b>: \u0e40\u0e1e\u0e23\u0e32\u0e30\u0e42\u0e04\u0e23\u0e07\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e1e\u0e37\u0e49\u0e19\u0e10\u0e32\u0e19\u0e1a\u0e19\u0e04\u0e25\u0e32\u0e27\u0e14\u0e4c\u0e21\u0e35\u0e1b\u0e23\u0e30\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e20\u0e32\u0e1e\u0e14\u0e49\u0e32\u0e19\u0e1e\u0e25\u0e31\u0e07\u0e07\u0e32\u0e19\u0e15\u0e48\u0e2d\u0e2b\u0e19\u0e48\u0e27\u0e22\u0e2a\u0e39\u0e07\u0e01\u0e27\u0e48\u0e32 Data Center \u0e41\u0e1a\u0e1a\u0e40\u0e14\u0e34\u0e21\u0e21\u0e32\u0e01 \u0e17\u0e33\u0e43\u0e2b\u0e49\u0e01\u0e32\u0e23\u0e1b\u0e25\u0e48\u0e2d\u0e22\u0e04\u0e32\u0e23\u0e4c\u0e1a\u0e2d\u0e19\u0e15\u0e48\u0e2d\u0e01\u0e34\u0e08\u0e01\u0e23\u0e23\u0e21\u0e25\u0e14\u0e25\u0e07\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e40\u0e2b\u0e47\u0e19\u0e44\u0e14\u0e49\u0e0a\u0e31\u0e14<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c2e47c2 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-equal-height-no\" data-id=\"c2e47c2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2fb3ef07\" data-id=\"2fb3ef07\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e5c5b82 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6e5c5b82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2ee06fc8 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-equal-height-no\" data-id=\"2ee06fc8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-44ffd1f9\" data-id=\"44ffd1f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbae1ea ha-dual-button--align-center ha-dual-button--tablet-align-center elementor-widget-tablet__width-initial ha-dual-button--layout-queue ha-dual-button--tablet-layout-queue ha-dual-button--mobile-layout-queue elementor-widget elementor-widget-ha-dual-button happy-addon ha-dual-button\" data-id=\"bbae1ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-dual-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"ha-dual-btn-wrapper\">\n            <a class=\"ha-dual-btn ha-dual-btn--left\" href=\"https:\/\/www.mocap.co.th\/th\/\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d-mocap\/\">\n                                                    <span >\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d\u0e40\u0e23\u0e32\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e1b\u0e23\u0e36\u0e01\u0e29\u0e32<\/span>\n                                            <\/a>\n                            <span class=\"ha-dual-btn-connector ha-dual-btn-connector--text\">\n                    \u0e2b\u0e23\u0e37\u0e2d                <\/span>\n                    <\/div>\n        <div class=\"ha-dual-btn-wrapper\">\n            <a class=\"ha-dual-btn ha-dual-btn--right\" href=\"https:\/\/www.mocap.co.th\/th\/\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e02\u0e2d\u0e07\u0e40\u0e23\u0e32\/\">\n                                                    <span >\u0e14\u0e39\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e2d\u0e37\u0e48\u0e19\u0e46 \u0e02\u0e2d\u0e07 MOCAP<\/span>\n                                            <\/a>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0e22\u0e38\u0e04\u0e19\u0e35\u0e49 Contact Center \u0e01\u0e47\u0e0a\u0e48\u0e27\u0e22\u0e42\u0e25\u0e01\u0e44\u0e14\u0e49! \u0e23\u0e39\u0e49\u0e08\u0e31\u0e01\u0e01\u0e25\u0e22\u0e38\u0e17\u0e18\u0e4c Net Zero \u0e17\u0e35\u0e48\u0e08\u0e30\u0e40\u0e1b\u0e25\u0e35\u0e48\u0e22\u0e19 ESG \u0e43\u0e2b\u0e49\u0e40\u0e1b\u0e47\u0e19\u0e40\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e08\u0e23\u0e34\u0e07<\/p>","protected":false},"author":6,"featured_media":48342,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[119],"tags":[154],"class_list":["post-48320","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mocap-talk","tag-market-research"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Net Zero Contact Center \u0e04\u0e37\u0e2d\u0e2d\u0e30\u0e44\u0e23? ESG \u0e22\u0e38\u0e04\u0e43\u0e2b\u0e21\u0e48\u0e17\u0e35\u0e48\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e17\u0e33\u0e44\u0e14\u0e49\u0e08\u0e23\u0e34\u0e07<\/title>\n<meta name=\"description\" content=\"\u0e23\u0e39\u0e49\u0e08\u0e31\u0e01 Net Zero Contact Center \u0e01\u0e25\u0e22\u0e38\u0e17\u0e18\u0e4c\u0e25\u0e14\u0e04\u0e32\u0e23\u0e4c\u0e1a\u0e2d\u0e19\u0e1c\u0e48\u0e32\u0e19\u0e23\u0e30\u0e1a\u0e1a Cloud \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e40\u0e1b\u0e49\u0e32\u0e2b\u0e21\u0e32\u0e22 ESG \u0e17\u0e35\u0e48\u0e22\u0e31\u0e48\u0e07\u0e22\u0e37\u0e19\u0e41\u0e25\u0e30\u0e0a\u0e48\u0e27\u0e22\u0e25\u0e14\u0e15\u0e49\u0e19\u0e17\u0e38\u0e19\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e23\u0e30\u0e22\u0e30\u0e22\u0e32\u0e27\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mocap.co.th\/th\/what-is-net-zero-contact-center-esg-strategy\/\" \/>\n<meta property=\"og:locale\" content=\"th_TH\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0e22\u0e38\u0e04\u0e19\u0e35\u0e49 Contact Center \u0e01\u0e47\u0e0a\u0e48\u0e27\u0e22\u0e42\u0e25\u0e01\u0e44\u0e14\u0e49! \u0e23\u0e39\u0e49\u0e08\u0e31\u0e01\u0e01\u0e25\u0e22\u0e38\u0e17\u0e18\u0e4c Net Zero \u0e17\u0e35\u0e48\u0e08\u0e30\u0e40\u0e1b\u0e25\u0e35\u0e48\u0e22\u0e19 ESG \u0e43\u0e2b\u0e49\u0e40\u0e1b\u0e47\u0e19\u0e40\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e08\u0e23\u0e34\u0e07\" \/>\n<meta property=\"og:description\" content=\"\u0e17\u0e23\u0e32\u0e1a\u0e2b\u0e23\u0e37\u0e2d\u0e44\u0e21\u0e48? Data Center \u0e04\u0e37\u0e2d\u0e41\u0e2b\u0e25\u0e48\u0e07\u0e43\u0e0a\u0e49\u0e1e\u0e25\u0e31\u0e07\u0e07\u0e32\u0e19\u0e17\u0e35\u0e48\u0e42\u0e15\u0e40\u0e23\u0e47\u0e27\u0e17\u0e35\u0e48\u0e2a\u0e38\u0e14\u0e43\u0e19\u0e42\u0e25\u0e01 \u0e21\u0e32\u0e14\u0e39\u0e27\u0e34\u0e18\u0e35\u0e40\u0e1b\u0e25\u0e35\u0e48\u0e22\u0e19 Contact Center \u0e41\u0e1a\u0e1a\u0e40\u0e14\u0e34\u0e21\u0e43\u0e2b\u0e49\u0e40\u0e1b\u0e47\u0e19 Net Zero \u0e14\u0e49\u0e27\u0e22\u0e23\u0e30\u0e1a\u0e1a Cloud \u0e17\u0e35\u0e48\u0e17\u0e31\u0e49\u0e07\u0e1b\u0e23\u0e30\u0e2b\u0e22\u0e31\u0e14\u0e07\u0e1a\u0e41\u0e25\u0e30\u0e23\u0e31\u0e01\u0e29\u0e4c\u0e42\u0e25\u0e01\u0e44\u0e1b\u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e01\u0e31\u0e19\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.mocap.co.th\/th\/what-is-net-zero-contact-center-esg-strategy\/\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/mocap\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-02T10:30:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-08T06:35:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.mocap.co.th\/wp-content\/uploads\/2026\/04\/ChatGPT-Image-Apr-2-2026-05_20_29-PM.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1618\" \/>\n\t<meta property=\"og:image:height\" content=\"971\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Production MOCAP\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Production MOCAP\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 \u0e19\u0e32\u0e17\u0e35\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.mocap.co.th\\\/what-is-net-zero-contact-center-esg-strategy\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.mocap.co.th\\\/what-is-net-zero-contact-center-esg-strategy\\\/\"},\"author\":{\"name\":\"Production MOCAP\",\"@id\":\"https:\\\/\\\/www.mocap.co.th\\\/#\\\/schema\\\/person\\\/d08fda67cd28c28497090ff24f9a3f82\"},\"headline\":\"Net Zero Contact Center \u0e04\u0e37\u0e2d\u0e2d\u0e30\u0e44\u0e23? 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