CCA : What is Call Center Assessment

Through our analitical tool, we can anlaiyze the current situation about your call center . Via the communication with key call center persons and answer the questionnaire by either manager or SV, we will generate the assessment report. This visualized report will be great contribution for your future advanced call center.


Call Center Assessment Service Flow

Are you satisfaied with your call center operations?


Assessment Process

Standard Step for the Process of Assessment